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good morning everybody it's great to see everyone and be in Austin the weather has been amazing especially for me coming from Chicago I'm Joe woo interventional radiology technologist and the clinical specialist with Argonne medical devices is Samantha explained

been in the field for was in the field for eight years before transitioning over to this side I've been a clinical specialist with Argonne medical devices for the past three years I was um one of the guys that worked in general x-ray

and kind of spent some time in IR with my freetime and when a position finally opened up jumped on it always knew I wanted to be in IR as a student always had tons of fun doing it worked with people putting in PICC lines and doing G

tubes and I always thought that was so cool and that was definitely more fun than doing like portable d cube abdomen x-rays so I always thought that was my calling was lucky enough to get that position and when I finally got it I was

ecstatic and just super happy about it and I'm definitely one of the people that can say I love interventional radiology and I find so much joy in it and I hope you guys can say the same for yourselves I've been working as a

clinical specialist for the past three years of ice as I said and I'm just here to pass along some information to you guys and hopefully I'm if you guys are looking or considering position in the industry side you guys will actually

take something out of this and hopefully this will be able to help you move and move towards that direction if that's a goal for yourselves with a very diverse group of attendees today so I'm gonna ask a few questions I'll have you guys

raise your hands if it applies to you I'll raise my hand as well so you guys know if it applies to me so um I'm just gonna start by asking my radiology technologist who are my radiology technologists in the room today

awesome great to see you guys and of my radiology technologist how many of you guys are vascular interventional certified CI certified VI certified grade and who's working on there are working

towards their certifications anyone in the room working towards their certifications great everyone certified oh I saw one hand back there I think great good luck a var is definitely very helpful for that and who's been in this

field as their first career okay I didn't a couple of people great and who's been in this field as their second career more than that yeah I definitely did a couple of jobs before moving into this career who

dreamed of being an IR tech or an x-ray tech as a kid one okay we got one great that's awesome following her dreams that's awesome so now that I've gotten to know you guys a little bit better let's get into it

and I want to start by saying look to the left look to the right look in front of you look behind you I always believe that we are the best of the best technologists we do so much there's so much that we have to know I wanted you

guys to all just give yourselves a pat on the back and I definitely want to say thank you for everything that you guys do I believe my story is a very unlikely

story but many of you may share similar experiences that have brought us to

where we are today and I've been specifically asked just to talk about transitioning over to a clinical specialist role and just sharing some of that information with you guys so I've always thought that a clinical

specialist is a key link in the clinician chain if you're organized if you're outgoing if you have if you're a top-notch communicator this might be the job for you the role of a clinical specialist can

vary widely depending on the product range the company that you work for and the healthcare area that you're covering a very basic description of a clinical specialist is we do help sell medical devices but at the same time we are the

experts with the devices that we cover and the equipment that's being reviewed are considered within the labs and departments that were working with the job involves going giving more detail about details and descriptions about

devices and products and in many cases training staff medical staff doctors nurses Tech's everything far and few between all of that education and educating is also I would say the most important part of being a clinical

specialist it can range from procedures to devices to equipment software just depending on where you are as a clinical specialist and the type of things you're working with this means a strong clinical specialist needs to be able to

remember complex and accurate information about a range of products they must feel confident enough to demonstrate medical devices be patient enough to train medical staff and potential customers because we know how

busy everyone can be give confident presentations and workshops to groups of medical professionals and answer detailed questions about specialists our specialist areas we also do a lot of we explain a lot about the products and how

they can fit into a particular lab a lot of times you know we have to find a need and fill that need staying up to date with new clinical evaluations of the products and innovations in their specialist field so that applies very

specifically to me because I'm not in the lab I always don't see the new things coming out so I do have to do that research on my end to say hey you know this is the new stuff coming out here this is how we can work with this

or that and just to know what's going on in the field it's very important to stick to a schedule while managing to be flexible it's kind of contradictory there but it's a very tough part of the position but it's something if you're

committed to you can definitely get through and work travel lots of travel as a clinical specialist many roles involve local travel for me I actually cover 13 states I'm in Chicago I go as far west as the

Dakotas as far east as Pennsylvania and I do some a few intervener international trips here and there so there is a lot of travel but even if you're a local clinical person you're doing a lot of travel just within your territory you

may even be crossing state lines so there's a lot of time on the road and even overnight stays and things like that as well as the sales demos and training side of the role which require a lot of traveling clinical specialists

also do spend a fair amount of time in the office setting office time is significant for us just because a lot of our time and thought needs to go into planning our schedules our field rides following up with customers existing

opera following up with our customers and their existing opportunities as well as doing reports and just working on future projects and I've always thought the golden rule is to provide a first-class service to our customers

always making them feel supported so they can rely on us because we'd always want to be a partner with our labs our techs are not on nurses and doctors so some of the job requirements for clinical specialists would definitely be

having a second and none time management skills maintaining an excellent up-to-date customer database a lot of times doctors move around hospitals get bought out things change so we definitely have to keep up with our

customer database staying on top of emails and phone calls from our customers to ensure that all their questions and queries are answered I always try to be as responsive as I can and I definitely always tell my sales

reps to do the same because we are here to be a partner with you guys and help you guys when you guys need to get through things being available in some worlds to answer customer calls some jobs require you to be on call 24/7 as

you guys know we work 24/7 when we're on call you know we got to go in at 2:00 or 3:00 in the morning and sometimes we get those calls and like hey how does this work or whatever that's something that we have to be

available for arranging and overseeing seamless supply to customers including training stock checks and even deliveries a lot of times you guys have heard hey where we just ran out of something do you guys have trunk stock

that's something that we cover as well and will go into a lab just to make sure you guys have the supplies just to continue with your days and you guys aren't pushing things back we also do a lot of work in-house with our marketing

teams to ensure company while sales profits are met and things like that just different goals and initiatives are met and creating monthly reports and generating ideas for the sales directors and sales management teams with us

having that clinical background we do offer a unique perspective and more hands-on perspective so this is a typical day for me not all of these things just a good mixture of a lot of these things but in the field I do a lot

of in servicing and product demoing case support is probably the most that I do with my company we have the optional lead IVC filter so I watch and cover a lot of IVC filter placements IVC filter removals we know that's a huge topic and

a huge procedure that's done in the UM IR lab we have a rotational thrombectomy device called cleaner I support a lot of those cases and we have a lot of biopsy things in our portfolio like the bio pins trans jugular liver biopsy kit so I

do cover a lot of cases and support a lot of cases we're always looking for new opportunities to grow a lot of times as a clinical specialist in the field we're also troubleshooting a lot and a lot of times we're just checking in on

accounts just to make sure everything's going okay just seeing if there's anything that you guys need or if there's anything that we can provide on a typical office day it's a lot of account followup a lot of field reports

conference calls team calls you're reaching out to everybody on your team just to make sure their needs are met a lot of clinical research goes into the job as well like I was saying earlier about keeping up with all the new

technologies that are coming out a lot of that's just reading articles like endovascular today ABI are things they just get sent around there's a lot of product research and clinical research so they're kind of the same

thing and then just like expense reports and little things that we have to do in the office so I think if you're

considering a clinical specialist role or moving into the industry side there's a couple of questions you can definitely

start by asking yourself one of the first questions I asked myself was how do I react to criticism a lot of times I remember when I dealt with my reps and things like that and you know things don't always go well it's like hey you

know your thing isn't working and that's probably the nicest way you can hear that so how do you react to criticism are you willing to travel as I explained the rule there's a lot of travel involved with our position so that's

something that um you know you have to be comfortable with and it definitely affects personal lives families if you have children things like that because there are times where you may not be home overnight for extended periods of

time are you willing to work overtime so coming from lab when we're doing overtime put in eighty hours a week you get a nice fat check two weeks later on the industry side most salary based and there are times where you're somewhere

and you know you're not getting paid that overtime so that's something to consider how are your time management skills as I explained earlier we did talk about time management a lot has to go into that and

and is this something I'm willing to try and reevaluate down the road that's the biggest approach that I took that made it easier for me I gave myself two years to say hey is this gonna work for me well I like this will I enjoy this in

and I ended up loving it but at the same time I'm always really waiting it will there be a day where I want to go back to the lab because I do miss that hands-on interaction with patients and things like that

but I would definitely ask yourself that and give yourselves the opportunity to explore that if that is something you guys are looking forward to so I'm just

going to go over the typical interview process and just kind of networking

um LinkedIn is a great tool and a great resource just to see what kind of jobs are out there and just to connect with the different people in the field the avir is a great resource it's our community for us to come together

network get to know each other as well as find out what's going on and the in the IR world so avir is definitely number one I actually have those mixed up on my list their peers in the lab that's not only your nurses and techs

that you work with in the doctor's but I also consider that the people that come in like myself the companies and things like that they're always a great resource to talk to and say hey you know what's going on

are there any positions opening up are you guys looking for a clinical specialist or just to see what kind of opportunities are out there and those guys usually have some kind of insight or information that they can pass along

and help you guys with there's job searching engines that are really helpful indeed zip recruiter eMED careers when you guys take a look at those web sites all the little all the jobs will pop up on that and you guys

can explore and see if those opportunities they're something that will fit for will be a fit for you if that's something you're looking to go into and I also think that NGO clubs and journal clubs are very important I hope

that you guys do have those where you guys live but that's a great way to meet other technologists and nurses that work at different hospitals as well as physicians and it's just building your network of people and like avir it's a

huge community we're all a huge community doing all the same stuff and at the end of the day we're all here for the patients so a typical interview process and this made range but um initially an interview

recruit an internal recruiter will contact inference Crean unless you reach out to one of them you're normally working with somebody and that's usually the first step I'm next will likely have a phone interview with somebody usually

like a regional manager or a clinical manager and that's usually the second step and then that third step is usually like a phone screen with someone on the team it could be up someone in that regional area or someone that

is in that role as well that you're interviewing for if you pass those first three stages you'll normally do like a ride-along day where you tend to see what goes on in the day of a clinical specialist

depending on the companies there may be different phones of maybe a different phone screen processes where there may be more or less calls but it's generally give or take about that many the phone screens would all still be considered

interviews so definitely be on the top of your game I don't think anybody tries to trick you or you know fool you or anything but you know definitely be yourselves and let them know you know why you're interested in moving into a

role like this and how you would fit and be a good fit for these companies you may also be asked to share and complete online assessments and personality tests that's something just so they can see how you see who you are as a person and

just to see how you would fit within that role and the final interview may consist of a meeting with a clinical manager regional manager VP of Sales or any combination of these um groups of people just to talk and you know make

that final decision to see if you are and then and if you're a fit for that company that brings me to the end I have my name up there so if you guys would like to send me a message or anything feel free to look for me I'm linked in

my email and phone number or up there as well so if anyone would like to email me or text me or something feel free to as well and I guess I opened the floor for questions or comments if anyone has anything yes

yes it's a very synergistic role we do work together a lot of times we can uncover opportunities together where you know your lab may need a product and we both both may be there a lot of times um if

it's something that you know some training needs to go into that's something that I would get called upon to come and help with that in servicing and things like that so it's it's something that a lot of the reps can do

but being a clinical specialist you're gonna have that deeper knowledge of the products and just more in-depth knowledge of how things can work and stuff like that any other questions all right well it was great talking to

you guys today I hope you guys enjoy the rest of Boston I want to say thanks to Kristen thanks to Samantha forgive me the opportunity thank you

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